:root{--spi-ink:#122030;--spi-muted:#647184;--spi-line:#dce3ea;--spi-blue:#075ca8;--spi-bg:#f3f6f9;--spi-green:#08754b}
.spi-connection-bar{margin:-4px 0 12px;padding:8px 11px;border-radius:10px;background:#e8f2fb;color:var(--spi-blue);font-size:.8rem;font-weight:800;text-align:center}.spi-connection-bar[hidden]{display:none}.spi-connection-bar.is-offline{background:#fff4dd;color:#895b00}.spi-connection-bar.is-syncing{background:#e8f2fb;color:var(--spi-blue)}.spi-connection-bar.is-online{background:#e5f6ef;color:var(--spi-green)}
.spi-actions{flex-wrap:wrap}.spi-status-control{display:grid;gap:3px;min-width:145px}.spi-status-control span{font-size:.72rem;color:var(--spi-muted);font-weight:700}.spi-status-control select{min-height:42px;padding:0 8px;border:1px solid var(--spi-line);border-radius:10px;background:#fff;color:var(--spi-ink);font:inherit}.spi-work-order{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 12px;border-radius:10px;background:#e8f2fb;color:var(--spi-blue);font-weight:800;text-decoration:none}
.spi-app{box-sizing:border-box;max-width:1120px;margin:0 auto;padding:18px;color:var(--spi-ink);font:16px/1.45 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--spi-bg);border-radius:20px}
.spi-app *{box-sizing:border-box}.spi-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}.spi-kicker{margin:0;color:var(--spi-blue);font-size:.8rem;font-weight:800;letter-spacing:.09em;text-transform:uppercase}.spi-header h2{margin:2px 0 0;font-size:clamp(1.55rem,5vw,2.3rem);line-height:1.1}.spi-header-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.spi-admin-link,.spi-create-link,.spi-logout-link{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 13px;border-radius:11px;font-weight:800;text-decoration:none}.spi-admin-link{color:var(--spi-blue);background:#e8f2fb}.spi-create-link{color:#fff;background:var(--spi-green)}.spi-logout-link{color:#a12424;background:#fff0f0;border:1px solid #efcccc}
.spi-date-nav{display:grid;grid-template-columns:48px 1fr 48px;gap:8px;margin-bottom:12px}.spi-date-nav button,.spi-date-nav input,.spi-filters select{min-height:48px;border:1px solid var(--spi-line);border-radius:12px;background:#fff;color:var(--spi-ink);font:inherit}.spi-date-nav button{font-size:1.5rem;font-weight:800;cursor:pointer}.spi-date-nav label,.spi-filters label{display:grid;gap:4px}.spi-date-nav label span,.spi-filters span{font-size:.78rem;font-weight:750;color:var(--spi-muted)}.spi-date-nav input{width:100%;padding:0 12px}.spi-date-nav .spi-today{grid-column:1/-1;font-size:.95rem;color:var(--spi-blue)}
.spi-filters{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:8px}.spi-filters select{width:100%;padding:0 10px}.spi-reset{margin:0 0 12px;padding:6px 2px;border:0;background:transparent;color:var(--spi-blue);font:inherit;font-size:.84rem;font-weight:750;text-decoration:underline;cursor:pointer}.spi-summary{display:flex;align-items:baseline;gap:8px;margin:8px 2px 12px;color:var(--spi-muted)}.spi-summary strong{font-size:1.4rem;color:var(--spi-ink)}.spi-summary span{margin-left:auto;font-size:.9rem}
.spi-overdue{margin:8px 0 18px;padding:14px;border:1px solid #efb3b3;border-radius:16px;background:#fff4f4}.spi-overdue[hidden]{display:none}.spi-overdue-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.spi-overdue-heading h3{margin:2px 0 0;font-size:1.2rem}.spi-overdue-count{padding:5px 9px;border-radius:999px;background:#d53333;color:#fff;font-size:.78rem}.spi-overdue-list{display:grid;gap:9px}.spi-overdue-card{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;border-left:6px solid #d53333;border-radius:11px;background:#fff}.spi-overdue-card h4{margin:2px 0 4px;font-size:1.05rem}.spi-overdue-card p{margin:2px 0;color:var(--spi-muted);font-size:.84rem}.spi-overdue-actions{display:grid;gap:6px;min-width:190px}.spi-overdue-actions button{min-height:38px;padding:0 10px;border:0;border-radius:9px;background:#d53333;color:#fff;font:inherit;font-size:.82rem;font-weight:800;cursor:pointer}.spi-overdue-actions .spi-open-original{background:#eef2f6;color:var(--spi-blue)}@media(max-width:620px){.spi-overdue-card{align-items:stretch;flex-direction:column}.spi-overdue-actions{width:100%;min-width:0}}
.spi-overdue-main{min-width:0;flex:1}.spi-overdue-meta{display:flex;align-items:center;justify-content:space-between;gap:9px}.spi-overdue-count,.spi-days-late{color:#fff!important;text-shadow:none!important}.spi-days-late{display:inline-flex;align-items:center;min-height:28px;padding:0 9px;border-radius:999px;background:#d53333;font-size:.72rem;white-space:nowrap}.spi-overdue-card.is-critical{border-left-color:#8d1111;background:#fffafa;box-shadow:0 4px 14px rgba(141,17,17,.12)}.spi-overdue-card.is-critical .spi-days-late{background:#8d1111}@media(max-width:420px){.spi-overdue-meta{align-items:flex-start;flex-direction:column}.spi-days-late{order:-1}}
.spi-overdue-technicians{display:flex;gap:7px;margin:0 0 11px;overflow-x:auto;padding-bottom:2px}.spi-overdue-technicians button{display:inline-flex;align-items:center;gap:7px;min-height:38px;padding:0 11px;border:1px solid #e6b8b8;border-radius:999px;background:#fff;color:var(--spi-ink);font:inherit;font-size:.78rem;font-weight:800;white-space:nowrap;cursor:pointer}.spi-overdue-technicians button strong{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 6px;border-radius:999px;background:#f5dddd;color:#9d1c1c}.spi-overdue-technicians button.is-active{border-color:#9d1c1c;background:#9d1c1c;color:#fff}.spi-overdue-technicians button.is-active strong{background:#fff;color:#9d1c1c}.spi-overdue-card.is-warning{border-left-color:#ed8b16;background:#fffdfa}.spi-overdue-card.is-warning .spi-days-late{background:#ed8b16}.spi-overdue-card.is-danger{border-left-color:#d53333}.spi-overdue-card.is-danger .spi-days-late{background:#d53333}.spi-overdue-more{display:block;width:100%;min-height:44px;margin-top:10px;border:1px solid #d9a2a2;border-radius:11px;background:#fff;color:#9d1c1c;font:inherit;font-weight:850;cursor:pointer}.spi-overdue-more[hidden]{display:none}
.spi-list{display:grid;gap:12px}.spi-card{position:relative;overflow:hidden;padding:16px;background:#fff;border:1px solid var(--spi-line);border-left:7px solid #8591a0;border-radius:16px;box-shadow:0 5px 18px rgba(22,40,60,.06)}.spi-card.priority-basse{border-left-color:#5599d8}.spi-card.priority-normale{border-left-color:#f0b429}.spi-card.priority-haute{border-left-color:#ee7a21}.spi-card.priority-urgente{border-left-color:#d53333}.spi-card.is-done{border-left-color:var(--spi-green);opacity:.78}.spi-card-top{display:flex;justify-content:space-between;gap:12px}.spi-tech{color:var(--spi-blue);font-size:.84rem;font-weight:800;text-transform:uppercase}.spi-card h3{margin:3px 0 12px;font-size:1.25rem}.spi-badge{align-self:flex-start;padding:5px 9px;border-radius:999px;background:#eef2f6;font-size:.77rem;font-weight:800;white-space:nowrap}.spi-card dl{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 18px;margin:0!important}.spi-card dl>div{display:grid!important;align-content:start;gap:3px;min-width:0}.spi-card dt,.spi-card dd{display:block!important;float:none!important;clear:none!important;width:auto!important;padding:0!important}.spi-card dt{margin:0!important;font-size:.76rem;color:var(--spi-muted);font-weight:700}.spi-card dd{margin:0!important;font-weight:650;line-height:1.35;overflow-wrap:anywhere}.spi-card .spi-wide{grid-column:1/-1}.spi-notes{margin:12px 0 0;padding-top:10px;border-top:1px solid var(--spi-line);color:var(--spi-muted);font-size:.88rem}.spi-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:15px}.spi-call,.spi-ok{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 15px;border-radius:12px;font-weight:800;text-decoration:none}.spi-call{background:#e8f2fb;color:var(--spi-blue)}.spi-call span{display:none}.spi-ok{border:0;background:var(--spi-green);color:#fff;cursor:pointer}.spi-ok:disabled{opacity:.65}.spi-no-phone{color:var(--spi-muted);font-size:.84rem}.spi-complete-label{color:var(--spi-green);font-weight:800}.spi-empty,.spi-error,.spi-loading{padding:36px 18px;text-align:center;background:#fff;border:1px solid var(--spi-line);border-radius:16px}.spi-empty{display:grid;gap:8px}.spi-empty span{color:var(--spi-muted);text-transform:capitalize}.spi-empty a{justify-self:center;margin-top:8px;padding:11px 16px;border-radius:11px;background:var(--spi-green);color:#fff;font-weight:800;text-decoration:none}.spi-error{color:#a12424}
@media(max-width:719px){.spi-header{display:grid}.spi-header-actions{justify-content:stretch}.spi-header-actions a{flex:1}.spi-filters{grid-template-columns:1fr}.spi-app{border-radius:14px;padding:16px 12px}}
@media(min-width:720px){.spi-app{padding:26px}.spi-date-nav{grid-template-columns:48px minmax(220px,1fr) 48px auto}.spi-date-nav .spi-today{grid-column:auto;padding:0 18px}.spi-filters{grid-template-columns:repeat(4,1fr)}.spi-list{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}.spi-call span{display:inline;margin-left:7px}}
.spi-sign-dialog{width:min(680px,calc(100% - 20px));max-height:calc(100vh - 20px);padding:0;border:0;border-radius:18px;box-shadow:0 24px 80px rgba(10,25,40,.3);color:var(--spi-ink)}.spi-sign-dialog::backdrop{background:rgba(10,25,40,.62)}.spi-sign-form{display:grid;gap:14px;padding:20px}.spi-dialog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.spi-dialog-head h3{margin:2px 0 0;font-size:1.5rem}.spi-sign-client{margin:4px 0 0;color:var(--spi-muted);font-weight:650}.spi-dialog-close{width:42px;height:42px;border:0;border-radius:50%;background:#eef2f6;color:var(--spi-ink);font-size:1.6rem;cursor:pointer}.spi-sign-form>label,.spi-signature-fields label,.spi-reason-field{display:grid;gap:5px;font-weight:750}.spi-sign-form textarea,.spi-sign-form input[type=text]{width:100%;padding:10px 12px;border:1px solid var(--spi-line);border-radius:10px;font:inherit}.spi-signature-fields{display:grid;gap:9px}.spi-signature-pad{display:block;width:100%;height:180px;border:2px dashed #9aa7b5;border-radius:12px;background:#fff;touch-action:none;cursor:crosshair}.spi-clear-signature{justify-self:start;padding:6px 0;border:0;background:transparent;color:var(--spi-blue);font:inherit;font-weight:700;text-decoration:underline;cursor:pointer}.spi-no-signature{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:8px!important}.spi-sign-error{margin:0;padding:10px 12px;border-radius:9px;background:#fff0f0;color:#a12424;font-weight:650}.spi-dialog-actions{display:flex;justify-content:flex-end;gap:10px}.spi-dialog-actions button{min-height:46px;padding:0 16px;border:0;border-radius:11px;font:inherit;font-weight:800;cursor:pointer}.spi-dialog-cancel{background:#eef2f6;color:var(--spi-ink)}.spi-submit-work{background:var(--spi-green);color:#fff}.spi-submit-work:disabled{opacity:.6}.spi-incident-detail{display:block;margin-top:4px;padding:7px 9px;border-radius:8px;background:#f4f7fa;color:var(--spi-ink);font-weight:500}@media(max-width:520px){.spi-sign-form{padding:16px 13px}.spi-signature-pad{height:150px}.spi-dialog-actions{display:grid}.spi-dialog-actions button{width:100%}}
.spi-list{grid-template-columns:1fr!important;gap:16px}.spi-group-title{display:flex;align-items:center;gap:8px;margin:0 2px 10px;font-size:1.05rem}.spi-group-title span,.spi-completed-group summary strong{display:inline-flex;align-items:center;justify-content:center;min-width:26px;height:26px;padding:0 8px;border-radius:999px;background:#e8f2fb;color:var(--spi-blue);font-size:.78rem}.spi-card-grid{display:grid;gap:12px}.spi-active-empty{padding:18px;border:1px solid #b9dfcf;border-radius:14px;background:#f0faf6;color:var(--spi-green);font-weight:750}.spi-completed-group{overflow:hidden;border:1px solid var(--spi-line);border-radius:16px;background:#eaf0f4}.spi-completed-group summary{display:flex;align-items:center;gap:9px;padding:14px 16px;cursor:pointer;color:var(--spi-ink);font-weight:800;list-style-position:inside}.spi-completed-group summary small{margin-left:auto;color:var(--spi-muted);font-size:.78rem;font-weight:650}.spi-completed-group[open] summary{border-bottom:1px solid var(--spi-line)}.spi-completed-group .spi-card-grid{padding:12px}@media(min-width:720px){.spi-card-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}}
.spi-chat-button{min-height:42px;padding:0 12px;border:1px solid #c9d9e7;border-radius:10px;background:#fff;color:var(--spi-blue);font:inherit;font-weight:800;cursor:pointer}.spi-chat-dialog{width:min(720px,calc(100% - 16px));height:min(760px,calc(100vh - 16px));padding:0;border:0;border-radius:18px;box-shadow:0 24px 80px rgba(10,25,40,.3);color:var(--spi-ink)}.spi-chat-dialog::backdrop{background:rgba(10,25,40,.62)}.spi-chat-shell{display:grid;grid-template-rows:auto minmax(180px,1fr) auto;height:100%;gap:12px;padding:18px}.spi-chat-close{width:42px;height:42px;border:0;border-radius:50%;background:#eef2f6;color:var(--spi-ink);font-size:1.6rem;cursor:pointer}.spi-chat-client{margin:3px 0 0;color:var(--spi-muted);font-weight:650}.spi-chat-messages{overflow-y:auto;display:grid;align-content:start;gap:10px;padding:12px;border:1px solid var(--spi-line);border-radius:14px;background:#f4f7fa}.spi-chat-empty{padding:34px 10px;text-align:center;color:var(--spi-muted)}.spi-message{max-width:88%;padding:10px 12px;border-radius:4px 14px 14px;background:#fff;box-shadow:0 2px 8px rgba(20,40,60,.06)}.spi-message.is-mine{justify-self:end;border-radius:14px 4px 14px 14px;background:#e5f6ef}.spi-message-meta{display:flex;align-items:center;gap:8px;margin-bottom:5px;font-size:.72rem}.spi-message-meta time{color:var(--spi-muted)}.spi-message p{margin:0;overflow-wrap:anywhere}.spi-message img{display:block;max-width:100%;max-height:320px;margin-top:7px;border-radius:10px;object-fit:contain}.spi-message audio{display:block;width:min(100%,320px);margin-top:7px}.spi-chat-form{display:grid;gap:9px}.spi-chat-form>label{display:grid;gap:4px;font-weight:750}.spi-chat-form textarea{width:100%;padding:10px 12px;border:1px solid var(--spi-line);border-radius:10px;font:inherit;resize:vertical}.spi-chat-attachments{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.spi-file-button,.spi-record-audio{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 12px;border:1px solid #c9d9e7;border-radius:10px;background:#fff;color:var(--spi-blue);font:inherit;font-weight:750;cursor:pointer}.spi-file-button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.spi-record-status{color:#b32626;font-size:.82rem;font-weight:750}.spi-chat-preview{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-radius:9px;background:#eef2f6;font-size:.84rem}.spi-chat-preview button{border:0;background:transparent;color:#b32626;font-weight:750;cursor:pointer}.spi-chat-error{margin:0;padding:8px 10px;border-radius:9px;background:#fff0f0;color:#a12424}.spi-chat-send{justify-self:end;min-width:120px;min-height:44px;border:0;border-radius:11px;background:var(--spi-green);color:#fff;font:inherit;font-weight:800;cursor:pointer}.spi-chat-send:disabled{opacity:.6}@media(max-width:520px){.spi-chat-shell{padding:12px}.spi-chat-dialog{height:calc(100vh - 8px);width:calc(100% - 8px)}.spi-message{max-width:94%}.spi-chat-attachments>*{flex:1}.spi-chat-send{width:100%}}
.spi-mobile-summary{display:none}@media(max-width:719px){.spi-active-group .spi-card-grid{gap:9px}.spi-active-group .spi-card{padding:0;border-top:1px solid var(--spi-line);border-right:1px solid var(--spi-line);border-bottom:1px solid var(--spi-line);border-radius:13px;box-shadow:0 3px 11px rgba(22,40,60,.06)}.spi-active-group .spi-mobile-summary{display:grid;grid-template-columns:46px minmax(0,1fr) auto;grid-template-areas:"time client priority" "time client expand";align-items:start;gap:6px 10px;min-height:104px;padding:11px 9px 11px 11px}.spi-mobile-time{grid-area:time;display:grid!important;align-content:start;justify-items:center;gap:1px;padding-top:2px}.spi-mobile-time span{color:var(--spi-muted);font-size:.61rem!important;font-weight:750;text-transform:uppercase}.spi-mobile-summary time{font-size:.9rem;font-weight:900;color:var(--spi-blue)}.spi-mobile-client{grid-area:client;display:grid!important;align-content:start;gap:4px;min-width:0}.spi-mobile-summary .spi-client-card-link{width:auto;height:auto;border:0;border-radius:0;background:transparent;color:#173f38;font-size:1.06rem;font-weight:900;line-height:1.2;text-align:left;white-space:normal;overflow-wrap:anywhere}.spi-mobile-phone{display:inline-flex;align-items:center;justify-self:start;gap:5px;min-height:30px;padding:0 9px;border-radius:9px;background:#e8f2fb;color:#075ca8;font-size:.86rem;font-weight:850;text-decoration:none}.spi-mobile-no-phone{color:var(--spi-muted);font-size:.74rem}.spi-mobile-location,.spi-mobile-assignment{overflow-wrap:anywhere;color:#536760;font-size:.76rem;line-height:1.3}.spi-mobile-assignment{color:var(--spi-muted);font-size:.72rem}.spi-mobile-priority{grid-area:priority;justify-self:end;padding:4px 6px;border-radius:999px;background:#eef2f6;font-size:.66rem;font-weight:800;white-space:nowrap}.spi-mobile-summary>[data-expand-card]{grid-area:expand;align-self:end;justify-self:end;width:36px;height:36px;border:0;border-radius:9px;background:#e8f2fb;color:var(--spi-blue);font-size:1.1rem;font-weight:900;cursor:pointer}.spi-active-group .spi-card-top,.spi-active-group .spi-card-body{display:none}.spi-active-group .spi-card.is-expanded .spi-card-body{display:block;padding:12px;border-top:1px solid var(--spi-line)}.spi-active-group .spi-card.is-expanded .spi-actions{display:grid;grid-template-columns:1fr 1fr;align-items:stretch}.spi-active-group .spi-card.is-expanded .spi-status-control{grid-column:1/-1}.spi-active-group .spi-card.is-expanded .spi-ok{grid-column:1/-1}.spi-active-group .spi-card.is-expanded .spi-no-phone{align-self:center}.spi-group-title{margin-bottom:7px}}
.spi-view-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 0 12px}.spi-view-actions .spi-reset{margin:0}.spi-route-toggle{min-height:38px;padding:0 12px;border:1px solid #b9d2e7;border-radius:10px;background:#fff;color:var(--spi-blue);font:inherit;font-size:.84rem;font-weight:800;cursor:pointer}.spi-route-toggle[aria-pressed=true]{border-color:var(--spi-green);background:#e5f6ef;color:var(--spi-green)}.spi-route-groups{display:grid;gap:14px}.spi-route-zone{padding:10px;border:1px solid var(--spi-line);border-radius:14px;background:#edf2f6}.spi-route-zone>header{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:7px;margin-bottom:9px}.spi-route-zone>header span{color:var(--spi-muted);font-size:.68rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.spi-route-zone>header h4{margin:0;font-size:1.02rem}.spi-route-zone>header strong{display:inline-flex;align-items:center;justify-content:center;min-width:26px;height:26px;padding:0 7px;border-radius:999px;background:#fff;color:var(--spi-blue);font-size:.76rem}@media(max-width:520px){.spi-view-actions{align-items:stretch}.spi-view-actions>*{flex:1}.spi-view-actions .spi-reset{padding:0 6px;border:1px solid var(--spi-line);border-radius:10px;text-decoration:none}.spi-route-zone{padding:8px}.spi-route-groups{gap:10px}}
.spi-start{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 15px;border:0;border-radius:12px;background:var(--spi-blue);color:#fff;font:inherit;font-weight:800;cursor:pointer}.spi-start:disabled{opacity:.58}@media(max-width:719px){.spi-active-group .spi-card.is-expanded .spi-start{grid-column:1/-1}}
.spi-public-ticket{box-sizing:border-box;width:min(860px,calc(100% - 24px));margin:36px auto;padding:clamp(20px,4vw,38px);border:1px solid var(--spi-line);border-radius:22px;background:#fff;color:var(--spi-ink);font:16px/1.5 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;box-shadow:0 14px 42px rgba(18,32,48,.1)}.spi-public-ticket *{box-sizing:border-box}.spi-public-ticket header{margin-bottom:24px}.spi-public-ticket header h1{margin:3px 0 8px;font-size:clamp(1.8rem,5vw,2.7rem);line-height:1.08}.spi-public-ticket header p:last-child{margin:0;color:var(--spi-muted)}.spi-public-kicker{margin:0;color:var(--spi-green);font-size:.78rem;font-weight:850;letter-spacing:.09em;text-transform:uppercase}.spi-public-ticket-form{display:grid;gap:18px}.spi-public-fields{display:grid;grid-template-columns:1fr 1fr;gap:15px}.spi-public-fields label,.spi-public-verification>label{display:grid;gap:5px;font-weight:750}.spi-public-fields label span{color:#b32626}.spi-public-fields input,.spi-public-fields select,.spi-public-fields textarea,.spi-public-verification input[type=number]{width:100%;min-height:46px;padding:9px 11px;border:1px solid #9ba7b3;border-radius:9px;background:#fff;color:var(--spi-ink);font:inherit}.spi-public-fields textarea{resize:vertical}.spi-public-wide{grid-column:1/-1}.spi-public-verification{display:grid;gap:12px;margin:0;padding:16px;border:1px solid #b9d9cb;border-radius:12px;background:#f3fbf7}.spi-public-verification legend{padding:0 7px;color:var(--spi-green);font-weight:850}.spi-public-verification>label:first-of-type{max-width:280px}.spi-public-check{display:flex!important;align-items:flex-start;gap:9px!important;font-weight:650!important}.spi-public-check input{flex:0 0 auto;width:18px!important;min-height:18px!important;margin-top:3px}.spi-public-ticket-form>button{justify-self:start;min-height:50px;padding:0 22px;border:0;border-radius:11px;background:var(--spi-green);color:#fff;font:inherit;font-weight:850;cursor:pointer}.spi-public-required{margin:0;color:var(--spi-muted);font-size:.8rem}.spi-public-errors,.spi-public-success{margin:0 0 20px;padding:15px 17px;border-radius:12px}.spi-public-errors{border:1px solid #efb3b3;background:#fff4f4;color:#8f1d1d}.spi-public-errors ul{margin-bottom:0}.spi-public-success{border:1px solid #a9dbc6;background:#effaf5;color:#086b47}.spi-public-success p{margin-bottom:0}.spi-public-honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}@media(max-width:640px){.spi-public-ticket{margin:16px auto;padding:18px 14px;border-radius:15px}.spi-public-fields{grid-template-columns:1fr}.spi-public-wide{grid-column:auto}.spi-public-ticket-form>button{width:100%}}
.spi-shop-sav-banner{box-sizing:border-box;display:flex;align-items:center;justify-content:space-between;gap:22px;margin:0 0 28px;padding:22px 24px;border-left:6px solid var(--spi-green);border-radius:14px;background:#f0faf6;color:var(--spi-ink);box-shadow:0 5px 18px rgba(18,32,48,.08);font:16px/1.45 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.spi-shop-sav-banner *{box-sizing:border-box}.spi-shop-sav-banner p{margin:0 0 3px;color:var(--spi-green);font-size:.76rem;font-weight:850;letter-spacing:.07em;text-transform:uppercase}.spi-shop-sav-banner h2{margin:0 0 5px;font-size:1.35rem}.spi-shop-sav-banner span{color:var(--spi-muted)}.spi-shop-sav-banner a{display:inline-flex;flex:0 0 auto;align-items:center;justify-content:center;min-height:48px;padding:0 18px;border-radius:10px;background:var(--spi-green);color:#fff!important;font-weight:850;text-decoration:none!important}@media(max-width:640px){.spi-shop-sav-banner{align-items:stretch;flex-direction:column;padding:18px}.spi-shop-sav-banner a{width:100%}}
.woocommerce-shop .widget_pages,.post-type-archive-product .widget_pages,.woocommerce-shop .widget_block:has(.wp-block-page-list),.post-type-archive-product .widget_block:has(.wp-block-page-list){display:none!important}
.spi-assistance-hero{position:relative;isolation:isolate;display:grid;grid-template-columns:minmax(0,1.2fr) minmax(260px,.8fr);min-height:480px;margin:20px 0 36px;overflow:hidden;border-radius:30px;background:radial-gradient(circle at 82% 18%,rgba(255,166,35,.24),transparent 25%),linear-gradient(135deg,#063e34 0%,#087a5b 48%,#00a77b 100%);color:#fff;box-shadow:0 24px 65px rgba(0,68,50,.25);font:16px/1.5 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.spi-assistance-hero:before{content:"";position:absolute;inset:0;z-index:-1;background-image:linear-gradient(rgba(255,255,255,.055) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.055) 1px,transparent 1px);background-size:34px 34px;mask-image:linear-gradient(90deg,#000,transparent 80%)}.spi-assistance-copy{align-self:center;padding:clamp(30px,5vw,64px)}.spi-assistance-kicker{margin:0 0 12px!important;color:#aaf0dc!important;font-size:.77rem!important;font-weight:900!important;letter-spacing:.14em;text-transform:uppercase}.spi-assistance-hero h2{max-width:680px;margin:0 0 18px!important;color:#fff!important;font-size:clamp(2rem,4vw,3.6rem)!important;line-height:1.02!important;letter-spacing:-.035em}.spi-assistance-lead{max-width:650px;margin:0 0 24px!important;color:rgba(255,255,255,.86)!important;font-size:1.05rem}.spi-assistance-benefits{display:grid;gap:9px;margin:0 0 28px}.spi-assistance-benefits span{display:flex;align-items:center;gap:10px;color:#fff;font-weight:720}.spi-assistance-benefits strong{display:inline-flex;align-items:center;justify-content:center;width:27px;height:27px;border:1px solid rgba(255,255,255,.55);border-radius:50%;background:rgba(255,255,255,.12);color:#fff;font-size:.75rem}.spi-assistance-cta{display:inline-flex;align-items:center;gap:24px;min-height:56px;padding:0 10px 0 22px;border-radius:14px;background:#fff;color:#07664e!important;font-weight:900;text-decoration:none!important;box-shadow:0 12px 30px rgba(0,30,22,.22);transition:transform .2s ease,box-shadow .2s ease}.spi-assistance-cta b{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:10px;background:#ff962a;color:#fff;font-size:1.3rem}.spi-assistance-cta:hover{transform:translateY(-2px);box-shadow:0 16px 34px rgba(0,30,22,.3)}.spi-assistance-visual{position:relative;display:flex;align-items:flex-end;justify-content:center;min-height:440px;padding:20px 24px 0}.spi-assistance-visual img{position:relative;z-index:2;display:block;width:min(390px,100%);max-height:470px;object-fit:contain;object-position:center bottom;filter:drop-shadow(0 22px 24px rgba(0,25,18,.35))}.spi-assistance-halo{position:absolute;top:16%;left:50%;width:310px;height:310px;border-radius:50%;background:linear-gradient(145deg,rgba(255,255,255,.25),rgba(255,255,255,.04));transform:translateX(-50%);box-shadow:inset 0 0 0 1px rgba(255,255,255,.2)}@media(max-width:780px){.spi-assistance-hero{grid-template-columns:1fr;min-height:0;border-radius:22px}.spi-assistance-copy{padding:30px 24px 4px}.spi-assistance-hero h2{font-size:clamp(2rem,10vw,3rem)!important}.spi-assistance-visual{min-height:300px;padding-top:0}.spi-assistance-visual img{max-height:330px}.spi-assistance-halo{top:4%;width:250px;height:250px}.spi-assistance-cta{width:100%;justify-content:space-between}.spi-assistance-benefits{font-size:.9rem}}

/* Expérience terrain AMB Premium */
.spi-delivery-photo{display:grid;gap:8px;padding:13px;border:1px solid #cfe0da;border-radius:12px;background:#f4faf7}.spi-delivery-photo-button{display:flex!important;align-items:center;justify-content:center;min-height:48px;padding:0 14px;border:1px dashed #79ad9b;border-radius:10px;background:#fff;color:#00664f;font-weight:850;cursor:pointer;text-align:center}.spi-delivery-photo-button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.spi-delivery-photo>small{color:#687873;font-size:.75rem}.spi-delivery-photo-preview{display:grid;gap:8px}.spi-delivery-photo-preview img{display:block;width:100%;max-height:320px;border-radius:10px;background:#e8efec;object-fit:contain}.spi-remove-delivery-photo{justify-self:start;padding:5px 0;border:0;background:transparent;color:#a12424;font:inherit;font-size:.8rem;font-weight:750;text-decoration:underline;cursor:pointer}.spi-delivery-photo-preview[hidden]{display:none}
.spi-app{background:radial-gradient(circle at 92% 2%,rgba(215,154,50,.12),transparent 22%),linear-gradient(180deg,#f7faf9,#eef4f2);border:1px solid #dbe6e2;box-shadow:0 18px 52px rgba(17,52,43,.1)}.spi-header{margin:-1px -1px 20px;padding:22px;border-radius:19px;background:linear-gradient(135deg,#102c3b,#008b68);color:#fff;box-shadow:0 12px 30px rgba(13,53,48,.18)}.spi-header .spi-kicker{color:#aee5d5}.spi-header h2{color:#fff}.spi-header .spi-admin-link{background:rgba(255,255,255,.13);color:#fff;border:1px solid rgba(255,255,255,.28)}.spi-header .spi-create-link{background:#fff;color:#00664f}.spi-header .spi-logout-link{background:rgba(255,255,255,.1);color:#fff;border-color:rgba(255,255,255,.24)}.spi-date-nav,.spi-filters{padding:12px;border:1px solid #dbe6e2;border-radius:14px;background:rgba(255,255,255,.86);box-shadow:0 6px 20px rgba(17,52,43,.055)}.spi-date-nav button,.spi-date-nav input,.spi-filters select{border-color:#cfddd8}.spi-date-nav button:hover,.spi-route-toggle:hover{border-color:#008b68;background:#eaf8f3;color:#00664f}.spi-summary{padding:10px 14px;border-radius:11px;background:#fff}.spi-card{border-color:#dbe6e2;border-radius:17px;box-shadow:0 8px 25px rgba(17,52,43,.075);transition:transform .16s ease,box-shadow .16s ease}.spi-card:hover{transform:translateY(-2px);box-shadow:0 13px 30px rgba(17,52,43,.11)}.spi-card h3{color:#19372f}.spi-badge{background:#edf5f2;color:#466159}.spi-call,.spi-work-order{background:#e9f3fb;color:#075ca8}.spi-ok{background:#008b68}.spi-start{background:#102c3b}.spi-chat-button{border-color:#bcd8ce;color:#00664f}.spi-completed-group{border-color:#d5e3de;background:#e8f0ed}.spi-sign-dialog,.spi-chat-dialog{border-radius:22px;box-shadow:0 30px 100px rgba(8,32,27,.38)}.spi-dialog-head{padding-bottom:13px;border-bottom:1px solid #dbe6e2}.spi-submit-work,.spi-chat-send{background:#008b68}.spi-route-zone{border-color:#d5e3de;background:#e8f0ed}.spi-group-title{color:#203b33}.spi-group-title span,.spi-completed-group summary strong{background:#e4f6ef;color:#00664f}@media(max-width:719px){.spi-app{padding:8px;border:0;border-radius:0;box-shadow:none}.spi-header{margin:0 0 12px;padding:17px;border-radius:15px}.spi-date-nav,.spi-filters{padding:9px}.spi-active-group .spi-card{background:#fff}.spi-mobile-summary time{color:#00664f}.spi-mobile-summary button{background:#e4f6ef;color:#00664f}}
.spi-card.spi-card-focus{outline:4px solid rgba(0,139,104,.3);box-shadow:0 0 0 7px rgba(0,139,104,.12),0 18px 40px rgba(17,52,43,.2);animation:spi-card-focus-pulse .8s ease 2}@keyframes spi-card-focus-pulse{50%{transform:scale(1.012)}}@media(prefers-reduced-motion:reduce){.spi-card.spi-card-focus{animation:none}}
.spi-client-filter{grid-column:1/-1}.spi-filters input[type=search]{width:100%;min-height:48px;padding:0 12px;border:1px solid var(--spi-line);border-radius:12px;background:#fff;color:var(--spi-ink);font:inherit}.spi-client-card-link{display:inline;padding:0;border:0;background:transparent;color:inherit;font:inherit;font-weight:inherit;text-align:left;cursor:pointer}.spi-client-card-link:hover,.spi-client-card-link:focus{color:var(--spi-green);text-decoration:underline}
.spi-incomplete{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 14px;border:1px solid #dc9b25;border-radius:12px;background:#fff7e7;color:#7a4a00;font:inherit;font-weight:800;cursor:pointer}.spi-followup-alert{display:grid;gap:5px;margin:0 0 13px;padding:11px 12px;border:1px solid #e1b253;border-left:5px solid #d58a00;border-radius:11px;background:#fff9eb;color:#60430d}.spi-followup-alert strong{font-size:.86rem}.spi-followup-alert span{font-size:.82rem;line-height:1.4}.spi-followup-alert b{padding-top:5px;border-top:1px solid #ecd39f;color:#8b4f00;font-size:.84rem}.spi-followup-alert.needs-part{border-color:#df9d46;border-left-color:#d46b00;background:#fff5e8}.spi-incomplete-dialog{width:min(620px,calc(100% - 20px));max-height:calc(100vh - 20px);padding:0;border:0;border-radius:20px;box-shadow:0 24px 80px rgba(10,25,40,.3);color:var(--spi-ink)}.spi-incomplete-dialog::backdrop{background:rgba(10,25,40,.62)}.spi-incomplete-form{display:grid;gap:14px;padding:20px}.spi-incomplete-form>label{display:grid;gap:5px;font-weight:750}.spi-incomplete-form textarea{box-sizing:border-box;width:100%;padding:10px 12px;border:1px solid var(--spi-line);border-radius:10px;font:inherit;resize:vertical}.spi-incomplete-client{margin:4px 0 0;color:var(--spi-muted);font-weight:650}.spi-incomplete-close{width:42px;height:42px;border:0;border-radius:50%;background:#eef2f6;color:var(--spi-ink);font-size:1.6rem;cursor:pointer}.spi-needs-part{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:9px!important;padding:12px;border:1px solid #e4bd70;border-radius:11px;background:#fff9eb}.spi-needs-part input{width:20px;height:20px}.spi-incomplete-help{margin:0;color:var(--spi-muted);font-size:.82rem}.spi-incomplete-error{margin:0;padding:9px 11px;border-radius:9px;background:#fff0f0;color:#a12424;font-weight:650}.spi-incomplete-cancel,.spi-submit-incomplete{min-height:46px;padding:0 16px;border:0;border-radius:11px;font:inherit;font-weight:800;cursor:pointer}.spi-incomplete-cancel{background:#eef2f6;color:var(--spi-ink)}.spi-submit-incomplete{background:#c87800;color:#fff}.spi-submit-incomplete:disabled{opacity:.6}@media(max-width:719px){.spi-active-group .spi-card.is-expanded .spi-incomplete{grid-column:1/-1}.spi-incomplete-form{padding:16px 13px}.spi-incomplete-dialog{width:calc(100% - 10px)}.spi-incomplete-dialog .spi-dialog-actions{display:grid}.spi-incomplete-dialog .spi-dialog-actions button{width:100%}}
/* Mouvements decoratifs legers derriere la mascotte SAV. */
.spi-assistance-motion{position:absolute;z-index:1;left:50%;border:1px solid rgba(255,255,255,.2);border-radius:50%;pointer-events:none;transform:translate(-50%,-50%);animation:spi-assistance-breathe 7s ease-in-out infinite}.spi-assistance-motion-one{top:47%;width:370px;height:370px}.spi-assistance-motion-two{top:47%;width:430px;height:430px;border-color:rgba(255,166,35,.18);animation-delay:-3.5s}.spi-assistance-spark{position:absolute;z-index:1;width:8px;height:8px;border-radius:50%;background:#ff9a2f;box-shadow:0 0 0 7px rgba(255,154,47,.08),0 0 18px rgba(255,154,47,.35);pointer-events:none;animation:spi-assistance-float 6s ease-in-out infinite}.spi-assistance-spark-one{top:25%;left:18%}.spi-assistance-spark-two{top:40%;right:12%;width:5px;height:5px;background:#bdf6e4;animation-delay:-2s}.spi-assistance-spark-three{right:20%;bottom:18%;width:6px;height:6px;animation-delay:-4s}@keyframes spi-assistance-breathe{0%,100%{opacity:.28;transform:translate(-50%,-50%) scale(.94)}50%{opacity:.7;transform:translate(-50%,-50%) scale(1.04)}}@keyframes spi-assistance-float{0%,100%{opacity:.42;transform:translate3d(0,8px,0)}50%{opacity:1;transform:translate3d(8px,-12px,0)}}@media(prefers-reduced-motion:reduce){.spi-assistance-motion,.spi-assistance-spark{animation:none!important}.spi-assistance-motion{opacity:.4}}
.spi-it-terrain-alert{margin:0 0 16px;padding:12px 15px;border:1px solid #e9ca77;border-left:5px solid #d79a32;border-radius:11px;background:#fff8e8;color:#594217}.spi-it-terrain-alert summary{cursor:pointer;font-weight:800}.spi-it-terrain-alert ul{display:grid;gap:7px;margin:12px 0 0;padding-left:20px}.spi-it-terrain-alert small{display:block;color:#8c611a}